Privacy Policy

Introduction

At Twisting Vibes, we are dedicated to protecting your privacy and handling your data with transparency and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our art pieces.

Information We Collect

We collect information primarily to process your orders and enhance your shopping experience. This includes:

  1. Personal Data:

    • Contact Information: Name, email address, shipping address, and phone number (required for order fulfillment).

    • Payment Information: Details required to process your purchase, which are handled securely by our payment processor (we do not store sensitive credit card data).

  2. Usage Data:

    • Information about how you access and use the website, such as your IP address, browser type, pages viewed, and the duration of your visit. This helps us improve our site design.

How We Use Your Information

We use the collected information for various purposes:

  • To process and fulfill your orders, including shipping and delivery.

  • To manage your account and provide customer support.

  • To improve our product offerings and website functionality.

  • To send you updates regarding your order status.

  • To send marketing and promotional emails about new sculptures and collections (you can opt-out at any time).

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal data to outside parties, except in the following limited circumstances:

  • Service Providers: We share necessary data with trusted third parties who assist us in operating our website, conducting our business, or serving you (e.g., shipping carriers and payment processors).

  • Legal Compliance: When required by law or in response to valid requests by public authorities.

Security of Your Data

The security of your Personal Data is important to us. We employ a variety of security measures, including encryption and secure server use, to maintain the safety of your information. While we strive to use commercially acceptable means to protect your data, please remember that no method of transmission over the Internet is 100% secure.

Cookies

Our website uses ‘cookies’ to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences, keep items in your shopping cart, and analyze site traffic. You have the option to accept or refuse these cookies in your browser settings.

Your Data Protection Rights

You have the right to request access to your personal data, request correction of any incomplete or inaccurate data, and ask us to delete your personal data. If you have any concerns, please contact us directly.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Policy on this page. We encourage you to review this Policy periodically for any updates.