Welcome to Twisting Vibes. By accessing or using our website and purchasing any of our handmade wire tree sculptures, you agree to be bound by these Terms and Conditions. Please review them carefully.
Handcrafted Nature: You acknowledge that all sculptures are 100% handmade and therefore unique. Minor variations in size, color, metal twisting, and base material (stone/wood) are inherent to the artistic process and are not considered defects.
Product Images: We strive to display the colors and details of our products accurately. However, we cannot guarantee that your device’s display will accurately reflect the true color or appearance of the sculpture.
Intellectual Property: All content on this site, including images of the sculptures, text, and logos, is the property of Twisting Vibes and is protected by copyright laws. You may not use this content without our express written permission.
Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse any order for any reason, including limitations on stock or errors in product or pricing information.
Pricing: All prices are listed in the specified currency and are subject to change without notice. The price charged will be the price in effect at the time the order is placed.
Payment Security: Payment information is processed securely through third-party payment gateways. We do not store your full credit card details.
Shipping Responsibility: We pack all sculptures with extreme care. Risk of loss and title for items purchased from us pass to you upon our delivery to the carrier.
Delivery Timeframes: Estimated delivery dates are not guaranteed. We are not liable for any delays caused by the carrier or customs procedures.
Customs and Duties: International customers are responsible for any customs fees, duties, taxes, or brokerage charges incurred upon delivery.
Return Policy: If you are not satisfied with your purchase, you may return the item in its original condition and packaging within 14 days of delivery. A full refund (excluding shipping costs) will be issued once the item is inspected.
Damaged Goods: If a sculpture arrives damaged, you must notify us immediately (within 48 hours of delivery) and provide photographic evidence of the damage to the item and the packaging so we can process a claim.
Custom Commissions: Orders for custom-designed sculptures are considered final sale and are non-refundable, except in the unlikely event of damage during transit.
Twisting Vibes shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the materials on this site or the performance of the products.
These Terms and Conditions are governed by the laws of [Insert Your Country/Region Here], without regard to its conflict of law provisions.
